REFUND AND RETURNS POLICY

Thank you for choosing shoppingmallonlinesale.com to shop! We want you to be happy with your purchase. If you are not satisfied with your order or need to return or exchange an item, please read the following refund and return policy carefully.

1. Return Conditions
   We accept returns for unused and undamaged items. Returns are not accepted if:
   Items have been used or damaged.
   Items are missing their original packaging or tags.
   Special orders or clearance items (such as discounted items) are not eligible for return.
2. Return Time Limit
   You have 7 days from the date you received the item to request a return. Contact us within the return period and we will provide you with return instructions.
3. Refund Process
   Please let us know why you want to return the item.
   Send the item back to the specified address as instructed by us.
   Once we receive and confirm that the returned item is undamaged, we will process the refund within 3-5 business days. The refund will be issued to the original payment method you used.
4. Return Shipping
   The return shipping cost is borne by the customer unless the product has quality problems or the wrong product was sent. We recommend that you use a trackable shipping method to ensure that we can receive the returned product.
5. Exchange Policy
   If you want to exchange the product, please follow the return process above and place a new order after the refund is confirmed. We do not provide direct exchange service.

Thank you for choosing shoppingmallonlinesale.com! We look forward to providing you with better products and services.